Reference

Privacy Policy for your India account

This Privacy Policy explains what we collect when you open an account, use the site with cookies enabled, or send us a request.

India lawCookiesAccount dataRequests
567r Privacy Policy for your India account
REQUEST CHANNELS

How to send a privacy request

When you want a privacy action, use the channel that matches your request and include the account email or phone number you used.

Privacy email Send your request from the email linked to your account, or include the phone number on file. We use it to locate your record, confirm identity, and answer correction or deletion questions.
In-app chat Use chat when you want a quick check on consent, cookies, or the details we keep for sign-in. We keep the chat log with your case so we can follow the same request through.
Written request If you prefer a written trail, send the request with the account name, contact number, and the change you want. We reply with the next step and the minimum proof we need.
RECORDS AND ACCESS

How we keep records safe

We handle privacy work with clear steps, not vague promises. Essential records stay separate from optional contact data, and access is limited to staff who need it for the task in front…

Data use

We use the details you submit to create your account, process requests, answer questions, and keep records accurate. We do not stretch that use beyond the purpose you agreed to unless a legal duty requires it.

Cookie use

Cookies help us remember your session, language choice, and the notices you have already seen. You can change browser settings at any time, though some essential parts of the page may not work as expected.

Sign-in safety

We keep account access tied to your password and, where offered, one-time codes or similar checks. Please use a unique password, and tell us quickly if you suspect a sign-in that you did not make.

Retention cycle

We keep records only for the period needed for account handling, dispute checks, and legal duties. After that, we delete or anonymise what we no longer need, unless a hold is required for a live case.

Change requests

You can ask for a copy, correction, or deletion of personal data by using the contact paths on this page. We may ask for a quick identity check before making the change you asked for.

Access and limits

Where local law permits access, we explain what data we hold and why. If we cannot meet a request in full, we tell you which part is restricted and the reason it must stay in place.

Questions about your personal data

These questions cover the parts of the policy you are most likely to check first: what we collect, why we keep it, how you can ask for a copy, and when local law may change the result. If your case needs a closer look, use the contact paths on this page and we will answer through the same channel.

It covers personal details you share when you open an account, keep a session active, contact us, or ask for changes. It also explains how we store, share, and delete those details where local law permits.

We may keep your name, contact number, email, device details, cookie data, and transaction records linked to your account. We use only what we need for account handling, support, security checks, and record duties.

Cookies help us remember your session, keep pages working, and save choices such as language or login state. You can control them in your browser, though some functions may need essential cookies to work properly.

Send a request through the contact paths on this page and include the account email or phone number used. We may ask for identity proof, then share the next step or the change we can make.

We keep records only for the period needed for account handling, payment checks, dispute work, security, and legal duties. After that, we delete or anonymise what we no longer need, unless law asks us to retain it longer.

Yes. Some requests can be handled only where local law permits, and some records must stay on file for legal reasons. If we cannot complete a request in full, we explain the part we can and cannot action.

Use the privacy email, in-app chat, or written request channel shown here. Tell us what you want changed, deleted, or copied, and we will answer through the same route so your case stays traceable.